FAQs

SIZING

Use the Size Calculator tool on each product page to find your perfect fit! We also have sizing charts with popular measurements on our Sizing Guide page.

PRE-ORDERS

Some of our more popular items (did I hear someone shout rompers?!) may be out of stock and currently unavailable and are therefore only available as pre-ordered items. You are able to order and pay for your item but it won't be shipped to you for 1-12 weeks depending on demand. Our products are made locally, in Vancouver, B.C, where the factories are much smaller than those found elsewhere round the world and can only handle small volumes. We really appreciate your patience and promise that it's worth the wait.

If the item you wish to purchase is for pre-order only, the estimated delivery time will be displayed on the purchase button before you add the product to the cart.

SALE ITEMS

Discounted sale prices are offered on marked and in stock items only during that particular sale period and only on the products advertised in that particular sale.

We will not refund the sale discount amount on any previous purchases. Sale prices are available whilst inventory permits only.

All items marked as final sale are not eligible for any refund or exchange on that particular product. Once it's yours, it's yours!

Your order will be shipped when all other items in your order, including any pre-order items, are ready and available to ship.

ALL OTHER QUESTIONS 

Get the answers to all other questions in our knowledge base here!