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INTRODUCING THE CUSTOMER CARE TEAM

Our Customer Care team loves chatting to our #smashtessfam about all things Romper! You can reach us using the contact form at the bottom of this page or using the live chat widget on launch days!

Megan from the customer care team

MEGAN - SHE/HER

Customer Care Manager

Megan started with the company in September 2019. Her fave romper is the OG Sunday Romper in ALL colours. When she's not helping out the #smashtessfam, she can be found playing with her puppy Winston, or deep into a good book!

taelor from the smash + tess customer care team

Taelor - She/Her

Return + Exchanges Associate

Taelor started with the company in June 2020. Her fave romper is the Saturday Romper. When she's not working, you can find her playing music, finding new trails and breweries with her partner, or playing with her two bunnies!

bronagh from the smash + tess customer care team

Bronagh - She/Her

Customer Care Associate

Bronagh started with the company in June 2020. Her fave romper is the Harris Hoodie in Midnight Black OR the Wednesday in Midnight Black. When she's not answering your emails, she can be found watching crime documentaries or Real Housewives of New York.  

Customer care associate Jo

JO - SHE/HER

Customer Care Associate

Jo started with the company in March 2021. Her favourite romper is the Friday Romper or the Jemma Summer Romper, depending on the season! When she’s not working, you can find her reading a book with a coffee in hand, or having a kitchen dance party with her son!

customer care associate christie

CHRISTIE - SHE/HER

Customer Care Associate

Christie started with the company in April 2021. Her fave Rompers are the Wednesday Romper in Midnight Black or the Jane Romper. When she's not at her desk, you can find her lounging at home with takeout and a good movie or at the beach with a book and an iced coffee.

man and woman in smash + tess rompers on bed

FREQUENTLY ASKED QUESTIONS

We asked the Customer Care team to share the most common questions that they receive then compiled them in to a knowledge base full of articles to help you get answers to your questions instantly!

NEED MORE HELP?

Send a message to the Customer Care team and they will get back to you within 1-2 business days!