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Chat to our friendly Customer Care team or search our knowledge base of help articles below!


Our Customer Care team love chatting to our #smashtessfam about all things Romper! You can reach us using the contact form at the bottom of this page or using the live chat widget on launch days!

Megan from the customer care team


Customer Care Manager

Megan started with the company in September 2019. Her fave romper is the OG Sunday Romper in ALL colours. When she's not helping out the #smashtessfam, she can be found playing with her puppy Winston, or deep into a good book!

taelor from the smash + tess customer care team

Taelor - she/her

Customer Care Associate

Taelor started with the company in June 2020. Her fave romper is the Saturday Romper. When she's not working, you can find her playing music, finding new trails and breweries with her partner, or playing with her two bunnies!

bronagh from the smash + tess customer care team


Customer Care Associate

Bronagh started with the company in June 2020. Her fave romper is the Harris Hoodie in Midnight Black OR the Wednesday in Midnight Black. When she's not answering your emails, she can be found watching crime documentaries or Real Housewives of New York.  

meg f from the smash + tess customer service team

Megan F - SHER/HER

Customer Care Associate

Megan F started as a seasonal Order Fulfilment employee in December 2020, before moving to the Customer Care Team. Her fave romper is the Tuesday Romper. When she is not working, she can be found spending time with horses.

man and woman in smash + tess rompers on bed


We asked the Customer Care team to share the most common questions that they receive then compiled them into a knowledge base full of articles to help you get answers to your questions instantly!


Send a message to the Customer Care team and they will get back to you within 1-2 business days!