FAQs
SIZING
Use the Fit Calculator tool on each product page to find your perfect fit! We also have sizing charts with popular measurements on our Sizing Guide page.
PRE-ORDERS
Some of our more popular items may be out of stock and currently unavailable and are therefore only available as pre-ordered items. As we all know, good things take time! We really appreciate your patience and promise that it's worth the wait. If the item you wish to purchase is for pre-order only, the estimated delivery time will be displayed above the add to cart button.
SALE ITEMS
Discounted sale prices are offered on marked and in stock items only during the specified sale period and only on the products advertised in that particular sale. Sale prices are available whilst inventory permits only.
Any items discounted 50% or greater are final sale and not eligible for a return or exchange; once it’s yours, it’s yours!
Any items discounted between 30% and 49% are eligible to be exchanged or returned for store credit up to 30 days after your order is shipped.
Your order will be shipped when all other items in your order, including any pre-order items, are ready and available to ship.
ALL OTHER QUESTIONS
Get the answers to all other questions reach out to our Customer Care team info@smashtess.com