THE ROLE: Distribution Centre Team Lead
LOCATION: Richmond, BC
We are Vancouver-designed, North American made, and globally inspired. Our belief in slowing down the fashion cycle led us to make clothing on demand and with a clear purpose – to delight our #smashtessfam. Our best-selling Romper fabric is a sustainable rayon from bamboo and cotton blend, and although it costs more for us to use it, it’s proven to stand the test of time and retain its shape and softness when treated well. We produce in our own backyard under our watchful eyes to ensure that our clothing is made in the very best working conditions by skilled and talented seamsters.
Smash + Tess was founded by a mother-daughter-bestie trio, dedicated to creating “everywear” to take you from the sheets to the streets… and beyond! Disrupting the fashion industry with chic and cozy clothing, Smash + Tess has a cult-like following from celebrities, influencers, and everyday women, because aside from our seriously cute designs, we’ve created a community that celebrates comfortability and style! We exist to make our customers lives easy-- because life can be complicated and life can be hard… but deciding what to wear doesn’t need to be!
WORKING AT SMASH + TESS:
We love Mondays! Some things you should know about what it’s like to be on the Smash + Tess rocket ship:
We are a team of collaborative, creative, authentic, and highly effective people. Together we are launching the #romperrevolution!
We get big things done at an extraordinary pace, while making space for joy, friendship, and fun.
The entrepreneurial spirit is alive and kicking at Smash + Tess -- we move forward boldly. We believe in giving people a big job that they love, and empowering them to lead and own the area they’re responsible for.
We thrive in a working culture where collaboration is queen. It’s important to us that each team member’s voice is heard and valued. We solve problems creatively as a team, and celebrate each other’s impact.
+ works with the DC Supervisor to achieve weekly and monthly targets based on incoming deliveries and expected order volume
+ uses ShipStation and Xorosoft to ensure orders for ecommerce, wholesale, brand, and the associated returns within each channel are reflected in the systems accurately
+ works collaboratively with all Team Leads to support inventory counts, product moves and management, and maintaining accurate supply and equipment levels
+ communicates openly and in a timely fashion regarding any issues involving inventory, staff, or facilities
+ supports the hiring and onboarding of all warehouse associates
+ provides ongoing training and development of all warehouse associates
+ ensures all working environments within the warehouse are compliant with WorkSafeBC and the Provincial Healthy Authority guidelines
+ maintains opening and closing procedures including shift handover documentation, facility cleaning and maintenance, and building security protocols
+ additional duties as assigned
Our ideal candidate has:
+ 1-2 years of experience within a warehouse environment
+ proficiency in Microsoft Office, ShipStation, and/or Xorosoft
+ strong communication skills, both verbally and in writing
+ a professional demeanor and excellent problem-solving skills combined with a strong customer experience orientation
+ the ability to multi-task and manage multiple projects within an ambitious and fast-paced environment
+ the desire and capacity to motivate, coach, and manage a growing team
+ the ability to lift 30-50 lbs and be on your feet throughout the day
DC Team Leads at Smash + Tess are paid a starting wage of $19.50 per hour, and a competitive health benefits plan is provided for all team members working more than 20 hours a week on average, once they've been with us for 3 months.
If this role is calling your name, we look forward to hearing from you!
Smash + Tess warmly welcomes applications from people of all backgrounds and groups. We are committed to a culture of creative collaboration that celebrates and uplifts diverse perspectives and voices.
Smash + Tess was founded in a region south of the Fraser River which overlaps with the unceded, traditional, and ancestral lands of the Kwantlen, Musqueam, Katzie, Semiahmoo, Tsawwassen, Qayqayt and Kwikwetlem peoples. We acknowledge and express deep gratitude to these peoples, on whose territory Smash + Tess operates, benefits, and flourishes.